Support Services & Help Desk
EMRlogic’s Support Services are available 364 days a year with 24/7 crisis management support.
Support services take effect once the learning and implementation phases are complete and your implementation manager has helped you transition into “production use” of the software. You may now call into our Help Desk support team, still backed by the entire Client Services team.
Support services take effect once the learning and implementation phases are complete and your implementation manager has helped you transition into “production use” of the software. You may now call into our Help Desk support team, still backed by the entire Client Services team.
You may contact our Support Services in three ways:
Saturday & Sunday: 8am - 4pm Pacific Time.
24/7 Crisis Management Support.
Open 364 days a year - closed on Christmas day.
- Directly from your software. See Help/Submit Web Incident.
- Email application support requests to support@emrlogic.com Please include doctor's name in subject line.
- Help Desk: 1.866.623.5644
Saturday & Sunday: 8am - 4pm Pacific Time.
24/7 Crisis Management Support.
Open 364 days a year - closed on Christmas day.
For comprehensive Job Aids, Release Notes and eLearning videos, please go to Client Login.
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