Service & Support
Implementation & Training
Integral to your unique PROACTION Client Success Program is a full suite of initial services. ENTERPRISE is not sold without these services. Neither can we supply you a list of the hours of services. We don’t watch the clock; we do what it takes to get the job done right.
Initial services include remote installation, data conversion, training and business setup. If you opt for it, we supply an on-site workshop for your staff as well as go-live supervision. Our goal is a smooth transition for you and your staff. We want to help you build a better practice. See the following documentation, which we'll use in preparing for your Go-Live.
OD Professional Implementation Guide
Get a feel for our Client Services, including project planning, technical, implementation & training services... our PROACTION Client Success Program.
Introduction to Software Implementation (255KB pdf)
Business Requirements Assessment Document (124KB pdf)
Data Conversion
Understand what data can be carried over easily into OD Professional versus data that is more problematic. Begin with realistic expectations for this important area of your software transition.
Converting your Patient Data (279KB pdf)
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